The intelligence behind
every interaction

One unified system for every customer touchpoint. Custom AI agents trained on your brand and data — built to drive revenue, not just deflect tickets.

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Jane Doevia Web Chat
AI Handling

Hi there! 👋 What brings you in today?

Looking for a gift 🎁Tracking an order 📦Just browsing

Looking for a gift. Also, can you check my last order? Email is jane.doe@gmail.com

I see your last order #4892 is on its way! 🚚 For the gift, what's your budget?

Under $50$50 – $100$100+
Search Products Display Cards

Here are some perfect boho picks in your budget:

Woven Straw Tote
$68$85
Embroidered Linen
$54
Macramé Earrings
$32

The tote is perfect! Can you add it to my cart? 😍

Add to Cart

Done! 🛒 Woven Straw Tote is in your cart. Since it's a gift — want me to add gift wrapping for $5?

Yes please! 🎀

All set! ✨ Gift-wrapped and ready. Order #4892 is placed — your sister's going to love it 💛

3 days later

Hey! Where's my order #4892? It was supposed to arrive today 😩

Transfer
Luna → Maya · Support
Fetch Order Order Tracking

Hey Jane! I'm Maya. Let me pull up your order — looks like there's a slight carrier delay:

Order #4892In Transit
PlacedShippedIn transitDelivered
Woven Straw Tote · USPSUpdated est. tomorrow by 5pm

Want me to text you the moment it arrives? I'll keep an eye on it 👀

That'd be great, thanks Maya! 🙌

You got it! I've set up a notification for you. Your sister's gift will be there soon 💛

Listening to customer...
What your agent does

Two agents, one memory — zero gaps

A sales agent, a support agent, and a customer identity layer that ties it all together — so nothing gets lost between conversations.

Viewed: Pricing
Cart: Empty
Returning Visitor
Time on site: 4m

Know

Builds a living profile of every visitor — pages viewed, behavior, and past chats — so agents can proactively engage and sell.

1
Looking for new running shoes 🏃‍♂️
I've got you! These are perfect for road running:
AeroGlide Pro$149.00
Add to Cart

Sell

Recommends the right products, adds to cart, upsells — all inside the conversation.

Order #4821
RESOLVED
Where is my order?
Let me check that for you! 📦
StatusOUT FOR DELIVERY
Shipped from facility
Arriving by 8 PM
Sarah joined the chat

Support

Tracks orders, resolves issues, hands off to humans when it matters — with full context carried over.

Swipe
Customer Intelligence

It remembers everything

Every purchase, preference, and past conversation is instantly recalled. Your agent doesn't just resolve tickets—it builds relationships.

First visit·Day 1

Browsed summer collection via webchat. Viewed 4 products. Left without buying.

First conversation·Day 3

Asked about sizing on chat. Preferred casual tone. Mentioned she runs between sizes.

First purchase·Day 5

Bought the Linen Wrap Dress in medium. Used 10% welcome discount.

Return visit·Day 18

Tapped through Stories, landed on new arrivals. Added Straw Tote to wishlist.

Proactive message·Day 22

Agent sent a proactive webchat message about low stock on the Tote. She replied asking about gift wrapping.

Second purchase·Day 23

Completed purchase on WhatsApp. Added gift wrap. Birthday gift for her sister.

Support moment·Day 26

Asked about shipping delay on WhatsApp. Agent tracked the order and sent an update.

Repeat customer·Day 45

Opened the fall collection email. Agent knew her size, her style, her sister's birthday.

0%
Profile Depth
Learning...
First-time buyerInterestedRepeat customerVIP — trending
SR
Sofia Reyes
sofia.reyes@gmail.com
+1 (555) 012-3456
LTV
$54$127
Orders
12
Learned Preferences
Style: Summer / CasualSizing: Runs between S/MTone: Casual, friendly
Active Channels
Instagram
WhatsApp
Email
Activity & Insights
Linen Wrap Dress
Purchased · Size M
Straw Tote
Added to Wishlist
Straw Tote + Gift Wrap
Purchased
Gift buyer — sister's birthday in June
Responds to proactive messages: Yes
Open issues: 0 · Resolution: AI-handled

Trained in seconds. Fluent in your business.

Point it at your website, upload your policies, and give it the skills to take action.

yourstore.com
Brand Color
Extracted: #E5D5C5
Aa
Aa
Typography
Georgia, serif
ToneScanning...
Products Synced

The Voice

Scans your site to instantly adopt your brand's personality, tone, and entire product catalog.

14 indexed
PDF
DOC
CSV
HTML
FAQ
TXT

The Brain

Upload your manuals, FAQs, and internal docs. If it's in your files, your agent knows the answer.

Capabilities
Shopify
Process Returns
Stripe
Modify Subscriptions
ShipStation
Check Live Inventory
Shopify
Update Order Address
ShipStation
Order Status

The Hands

Give your agent the keys. Add skills from your favorite apps so it can process refunds, track orders, and update subscriptions autonomously.

The numbers speak
0M+
Conversations Handled
$0M+
Revenue Influenced
0s
Average Response Time

"Lasio didn't just replace our helpdesk. It replaced our entire approach to customer experience. It's the first AI that actually feels like an extension of our brand."

Elena Rostova
Elena Rostova
CXO at Glossier

Plugs into the tools you already use

Shopify-native. Works across every channel your customers live on.

Shopify
Gmail
WhatsApp
Instagram
ShipStation
WooCommerce

Ready to meet your agent?

Set up in an afternoon. No code. No complexity. Just smarter conversations from day one.

Free to start·No credit card required·Shopify-native